Privacy Policy

Local Air Effective Date: July 16, 2026

Local Air ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.

Information We Collect

Information you provide directly. When you fill out a form on this site, request a quote, or schedule service, we may collect your name, phone number, email address, service address, and details about your HVAC needs.

Information collected automatically. When you visit this site, we and our service providers may automatically collect certain information, including your IP address, browser type, device type, pages visited, and how you arrived at our site. This is collected through cookies and similar technologies.

Call information. If you call the phone number listed on this site, your call may be recorded or tracked for quality assurance and to help us measure the effectiveness of our advertising.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide quotes, scheduling, and HVAC services
Contact you by phone, email, or text message regarding your service request
Improve our website, services, and customer experience
Measure and improve the performance of our advertising campaigns
Comply with legal obligations

Text Messaging

By submitting your phone number through a form on this site, you consent to receive text messages from Local Air related to your service request, such as appointment confirmations and follow-ups. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP. Reply HELP for assistance. Your phone number and texting consent will not be shared with or sold to third parties for marketing purposes.

Cookies and Advertising

This site uses cookies and similar technologies, including Google Analytics and Google Ads, to understand how visitors use our site and to deliver relevant advertising. These tools may collect information about your visits to this and other websites. You can manage cookie preferences through your browser settings, and you can opt out of personalized advertising by visiting Google's Ads Settings at adssettings.google.com.

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers who help us operate our business, such as scheduling software, marketing platforms, and analytics providers
Legal authorities when required by law or to protect our rights, property, or safety

Any service providers we work with are only permitted to use your information to perform services on our behalf.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, provide our services, and comply with legal requirements.

Your Choices and Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below. You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or replying STOP to text messages.

Children's Privacy

This website is not directed at children under 13, and we do not knowingly collect personal information from children.

Third-Party Links

This site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Local Air Greenville, MS Phone: 662-686-4440